Potential Outage with Charge Stored Card / Vault Card API

Incident Report for Payrix Integrated

Resolved

This incident has now been resolved and fix is now in place.
We will continue to monitor today.

Posted Jul 15, 2022 - 08:32 AEST

Identified

We have identified the issue and are now wroking on a fix.
Alll systems should be opertaionsal shortly

Posted Jul 15, 2022 - 08:26 AEST

Investigating

We have had reports of intermittent time outs on "Vault/Charge Stored Card" API calls.
This is now under investigation.

Further information will be supplied ASAP.

Posted Jul 15, 2022 - 08:15 AEST

This incident affected: REST API and SOAP API.